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The Overuse of ‘Emotional Labor’ Turns All Relationships Into Work



‘In the degradation of the term emotional labor, we lose a crucial framework to define the taxing emotional burden of being a worker in a society that continually wants employees to believe their coworkers are “their family” so that they work harder and never want to leave their desks. But we also saddle the relationships we can form beyond the workplace, away from our obligations to work, with a similar, dreaded sense of duty. The overuse of the term emotional labor redefines our relationships, the ones we build out of care and love, into workplace disputes. Fabello writes in her script “could we connect at [a later time and date]” as if checking in with a friend in a time of need is another meeting to be scheduled with a conference room to book. More here.

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